Buyher’s Carpet & Upholstery Cleaning – Serving West Covina & the San Gabriel Valley
One Call Cleans It All | 24/7 Service – Call (800) 794-9241
General Service Questions
Q: What areas do you serve?
We are based in West Covina and proudly serve the entire San Gabriel Valley, including San Dimas, Pomona, Azusa, Diamond Bar, Hacienda Heights, Walnut, Covina, La Puente, Baldwin Park, and Glendora. If you’re nearby but don’t see your city listed, call us—we often travel to surrounding neighborhoods.
Q: How long have you been in business?
Buyher’s has provided professional carpet and upholstery cleaning for over 38 years, earning hundreds of five-star reviews on Google and Yelp.
Q: Are you available for emergencies?
Yes. We offer 24/7 emergency service for water damage, flooding, and urgent carpet or upholstery cleanings.
Carpet Cleaning
Q: How often should carpets be professionally cleaned?
Most homes benefit from a professional cleaning every 12–18 months. Homes with pets, children, or heavy foot traffic may need cleaning every 6–12 months.
Q: What method do you use?
We primarily use hot water extraction (steam cleaning), the method recommended by leading carpet manufacturers for deep removal of dirt, allergens, and bacteria.
Q: How long will my carpets take to dry?
Typically 4–8 hours, depending on humidity and airflow. We recommend running ceiling fans or opening windows to speed the process.
Q: Do I need to vacuum before you arrive?
It isn’t required, but vacuuming thoroughly before our visit will give you the very best results. Our team focuses on deep cleaning that removes embedded dirt and allergens; when loose surface debris has already been removed with a good vacuuming, our equipment can concentrate entirely on lifting the deep-down soil for a noticeably cleaner finish.
Q: Can you remove tough stains such as wine or coffee?
Yes, we pre-treat stubborn spots using professional-grade, eco-friendly solutions. Some permanent stains (like certain dyes or bleach marks) cannot be reversed, but we always give you an honest assessment.
Upholstery Cleaning
Q: What types of furniture do you clean?
We clean recliners, chaise lounges (“chase lounge”), dinette and kitchen chairs, sofas, loveseats, couches, davenports, designer chairs, swivel chairs, high-back chairs, and sofa beds. We also clean most other upholstered pieces—just ask!
Q: Are your cleaning products safe for children and pets?
Yes. Our solutions are eco-friendly, non-toxic, and safe for kids and pets.
Q: How often should I have my upholstery cleaned?
For most households, every 12–18 months keeps furniture fresh. If you have pets or allergies, schedule cleanings at least once a year.
Q: Can you clean delicate fabrics or designer furniture?
Absolutely. We test fabric for colorfastness and select the safest cleaning method—steam or low-moisture—tailored to the fabric type.
Pet Odor & Stain Removal
Q: How do you remove pet urine odors?
We use enzyme-based treatments that break down odor-causing bacteria at the source rather than simply masking smells.
Q: Will all pet stains come out?
Most stains can be removed or significantly lightened. However, stains that have permanently discolored fibers may not be fully reversible. We’ll always explain what results you can expect.
Water Damage & Emergency Services
Q: What should I do if my carpet floods?
Call us immediately at (800) 794-9241. Quick action is critical to prevent mold and permanent damage. We offer 24/7 emergency water extraction.
Q: Can you work directly with insurance companies?
Yes. We can provide documentation and photos to help with insurance claims for water damage restoration.
Tile & Grout Cleaning
Q: Do you clean kitchen and bathroom grout?
Yes. Our professional equipment removes years of soil and restores grout to its original color.
Q: How often should tile and grout be cleaned?
Every 12–24 months, or more frequently in high-traffic areas such as kitchens and bathrooms.
Move-In / Move-Out & Commercial Cleaning
Q: Do you offer carpet cleaning for rental move-outs?
Yes. Our Move-In & Move-Out Carpet Cleaning service helps renters recover their full security deposit and gives new homeowners a fresh start.
Q: Do you provide after-hours commercial service?
Absolutely. We clean offices, medical clinics, apartment complexes, and retail spaces during evenings or weekends to avoid business disruption.
Pricing & Scheduling
Q: How do you price your services?
Pricing is based on the size of the area or the number and type of furniture pieces. We provide upfront, no-obligation estimates and never add hidden fees.
Q: How can I get a quote?
📞 Call (800) 794-9241 or text us a photo of the area or furniture you’d like cleaned for a fast, free estimate.
Q: How far in advance should I schedule?
For routine service, scheduling a few days in advance is ideal. For emergencies, we are available 24/7.
Preparation & Aftercare
Q: How should I prepare my home before you arrive?
Remove small items and fragile décor from carpeted or upholstered areas. We’ll handle moving light furniture as needed.
Q: When can I walk on my carpets after cleaning?
You can walk on carpets immediately with clean socks, but avoid heavy traffic until fully dry.
Q: Do you offer stain protection?
Yes, we recommend Scotchgard™ or similar protectants after cleaning to help repel spills and keep carpets and upholstery cleaner longer.
Contact Us
Still have questions?
📞 Call Buyher’s Carpet & Upholstery Cleaning at (800) 794-9241
💬 Text us a photo of your carpet or furniture for a quick quote.