These Terms of Service apply to your use of the website of Buyher’s Carpet & Upholstery Cleaning (“Buyher’s,” “we,” “us”), a carpet, upholstery, and tile cleaning company based in West Covina, California. By using this website, you agree to these terms. If you don’t agree, please don’t use the site.

Effective date: October 12, 2026

Using this website

You may use this website to learn about our services, request an estimate, contact us, or request an appointment. When you use it, please don’t:

Submit false, misleading, or someone else’s information
Send spam, automated submissions, or harmful code
Try to interfere with the site, its forms, or its security features
Use the site for any unlawful purpose

We may block submissions that look like spam or abuse, and we may change, pause, or remove any part of the website at any time.

Estimates and quotes

We’re happy to give estimates online, by phone, by text, or from a photo you send us. These are estimates only. A photo or description can’t show everything, such as the actual size of the area, the type and condition of the fibers, or how deep a stain goes.

Your final price is confirmed on site after our technician inspects the items or area to be cleaned, and before work begins.

Appointment requests

Submitting a request through our scheduling page or contact form does not book an appointment. Your appointment is not confirmed until we contact you, usually by phone, to agree on a day and arrival time. We may suggest a different time if the one you chose doesn’t work for our schedule.

Scheduling details, including arrival windows, rescheduling, and cancellation, are confirmed with you when you book. If your plans change, please call us at (800) 794-9241 as soon as you can.

Your responsibilities

To help your service go smoothly and safely, we ask that you:

Give us accurate contact information and a correct service address
Tell us about anything we should know before we arrive, such as pets, stairs, parking, known damage, or delicate materials
Make sure we can get into the home or building at the scheduled time
Move fragile, valuable, or breakable items out of the work area before we arrive
Keep children and pets away from the work area while we clean

Cleaning results

Every carpet, rug, and piece of furniture is different. Results depend on things like the type of fiber or fabric, its age and condition, what caused a stain, how long it has been there, and what has been used on it before.

We do our best on every job, but some stains, discoloration, wear, and damage are permanent and cannot be fully removed. If you have a specific concern, ask our technician before work begins.

Website content is general information

Articles, tips, and other content on this website are general information about carpet, upholstery, and tile care. They are not professional advice for your specific situation, and they don’t replace an in-person inspection. If you try a cleaning tip from our site, test it first in a hidden spot. You use any information on this site at your own risk.

Third-party links

Our website links to other sites, such as Yelp. We don’t control those sites and are not responsible for their content, terms, or privacy practices. Visiting them is at your own risk.

Intellectual property

The text, photos, graphics, logos, and other content on this website belong to Buyher’s or are used with permission. You may view and share pages for personal, non-commercial use. Please don’t copy, republish, or use our content or name for commercial purposes without our written permission.

Disclaimer of warranties

This website and its content are provided “as is” and “as available.” To the fullest extent allowed by law, we make no promises or warranties about the website, including that it will always be available, error-free, or free of viruses, or that its content is complete or current.

This section applies to the website only. It does not change any rights you have under California law for the cleaning services we provide.

Limitation of liability

To the fullest extent allowed by law, Buyher’s will not be liable for any indirect, incidental, special, or consequential damages, or for any loss of data, arising from your use of, or inability to use, this website or its content. Nothing in these terms limits any liability that cannot be limited under applicable law.

Governing law

These terms are governed by the laws of the State of California, without regard to its conflict-of-law rules. Any dispute about these terms or this website will be handled in the state or federal courts located in Los Angeles County, California.

Privacy

Our Privacy Policy explains how we collect and use information you share through this website.

Changes to these terms

We may update these terms from time to time. When we do, we’ll post the new version on this page and change the date at the top. Continuing to use the website after a change means you accept the updated terms.

Contact us

Questions about these terms? Call us at (800) 794-9241, text (626) 260-6256, or use our contact form.

This policy is provided for general information and is not legal advice.

Terms of Service